Lufthansa Group to offer free rebooking on European routes

Lufthansa Group To Offer Free Rebooking On European Routes

Lufthansa Group can be creating flying more flexible for passengers.

Lufthansa Group To Offer Free Rebooking On European Routes

Beginning in September, customers on European routes of Austrian Airlines, Lufthansa along with Swiss with booking categories Economy Flex, or flexible Business Class or those flying with selected corporate rates will be able to rebook their return ticket to an earlier flight on the same day free of charge.

Lufthansa Group To Offer Free Rebooking On European Routes

Rebooking was already possible for these tickets, although today passengers will no longer have a surcharge, even if the originally selected booking category can be no longer available.

Lufthansa Group To Offer Free Rebooking On European Routes

The flight cannot be rebooked until the day of travel along with can be only possible if there are still seats available in Economy Class (inside the case of an Economy Flex ticket) or Business Class (for flexible Business Class tickets).

Lufthansa Group To Offer Free Rebooking On European Routes

For flights with Lufthansa, the free rebooking can be carried out on LH.com during the online check-in or through the Lufthansa App or at the check-in kiosk along with counters at the airports.

Lufthansa Group To Offer Free Rebooking On European Routes

For flights with Austrian Airlines along with Swiss, the free rebooking can only be arranged while checking in at the self-service kiosks or check-in counters.

Lufthansa Group To Offer Free Rebooking On European Routes

Free rebookings are not possible for codeshare flights, passengers that will have already checked in luggage or passengers that will have purchased additional services, e.g. special food or upgrades, or a special service.

The routing of the brand-new flight must be identical to that will of the originally booked ticket.

Lufthansa Group to offer free rebooking on European routes

Reply