Unite calls on Whitbread to improve staff conditions at Premier Inn

Unite Calls On Whitbread To Improve Staff Conditions At Premier Inn

Unite calls on Whitbread to improve staff conditions at Premier Inn

Unite has called on Premier Inn-owner Whitbread to end exploitative work practices as well as its ‘work until you drop’ culture.

Unite Calls On Whitbread To Improve Staff Conditions At Premier Inn

The move comes after Channel 4’s Dispatches lifted the lid on worker abuse at the hotel chain.

Unite Calls On Whitbread To Improve Staff Conditions At Premier Inn

The programme, Undercover in Premier Inn, highlighted how staff are not being paid for all the hours they work, as well as being under continual pressure to hit punishing as well as unrealistic productivity targets.

Unite Calls On Whitbread To Improve Staff Conditions At Premier Inn

Warning of reputational damage to its business, Unite called on Whitbread to change its business product which drives the supply of its housekeeping staff as well as to clean up its act by treating workers properly.

Unite Calls On Whitbread To Improve Staff Conditions At Premier Inn

the idea can then start abiding by its own human rights policy by allowing employees workplace access to trade unions as well as allow them to join as well as form a trade union.

Unite Calls On Whitbread To Improve Staff Conditions At Premier Inn

Unite will be campaigning for better treatment of workers at Premier Inn’s 760 UK hotels as well as for the hotel chain to recognise Unite as well as allow workers access to a trade union.

Unite Calls On Whitbread To Improve Staff Conditions At Premier Inn

Commenting, Unite national officer Rhys McCarthy, said: “Channel 4’s Dispatches has lifted the lid on Premier Inn’s exploitative work practices, with many of its findings echoing what we have been told by the hotel chain’s workers.

“The work until you drop culture, unremitting pressure on workers to hit unrealistic productivity targets, combined with staff not being paid for all the hours worked, are work practices you’d expect to find in a sweat shop not a leading hotel chain.

“Revelations such as these can cause severe reputational damage. This specific will be at odds with Premier Inn’s brand image as a family friendly hotel chain. 

“Customers will expect better. 

Unite has launched a petition calling on Premier Inn’s owner, Whitbread to clean up its act.

In a statement following the programme, Whitbread sought to move the blame onto partners.

The company explains: “The serious allegations from the Dispatches programme concern staff working for ISS, a multi-national company which provides outsourced housekeeping services at a tiny minority of our hotels. 

“As a responsible business we take our commitment to the people who work for us extremely seriously.

“We were very concerned to hear allegations of poor working practices by ISS at one of our hotels.

“We are from the process of investigating these allegations as well as our findings will be addressed directly with ISS.

“We insist all suppliers work to robust standards which fully cover the rights of all team members.

“We will take whatever action will be necessary to resolve any issues as well as we do not tolerate suppliers who breach employment law or fail to meet the standards which our guests rightly expect.”

Whitbread added the idea directly employed its own housekeeping teams from the vast majority of its properties.

None of these have been the subject of any allegations, the company added.

Unite calls on Whitbread to improve staff conditions at Premier Inn

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